Cap Shield™orders usually take 1-4 business days after leaving our warehouse to arrive depending on your location in Canada. Orders to the east coast can take up to 8 days to arrive. Please note all carriers are experiencing high volumes and some have suspended their delivery time guarantees, therefore we cannot guarantee your package will arrive by a specific date.
Cap Shields flat rate shipping costs are as follows
|Shipping to a BC address||Orders under $100 are charged a flat rate of $7.95||Orders over $100 free|
|Shipping to an Alberta address||Orders under $100 are charged a flat rate of $11.95||Orders over $100 free|
|Shipping to the rest of Canada||Orders under $100 are charged a flat rate of $14.95||Orders over $100 free|
All Canadian orders are sent via Canada Post Expedited shipping which has tracking included. If you would like to update your shipping options so that you receive your package faster we offer you the option to do this in the cart while you are checking out. You will need to pay the extra shipping fees for faster service.
Once your order has shipped, you will receive an e-mail with a tracking number for your shipment, if applicable.
You will be advised on the product page if the item you are ordering is out of stock, in that case your order will be shipped as soon as our supplies have been restocked.
LOST OR STOLEN PACKAGES? If your tracking information shows that your package was delivered, but you have not received it, email us at firstname.lastname@example.org NOTE: we do not take responsibility for lost/missing packages that show successful delivery to the order address.
Cap Shield is no longer shipping orders to the USA. Please visit our sister site @ capguard.us to place an order for US delivery. This will ensure a much faster and more affordable delivery option for any customers living in the US. If you are a Canadian resident that wants to send Cap Shields across the border please reach out to us via email and we will help you place that order email@example.com.
Any international packages will be shipped with Canada Post. Please note that we cannot offer tracking #'s for international packages at this time.
Please check your shipping address!
Please note: If an order is returned to us by our mail carrier due to an incomplete or invalid shipping address being entered at checkout, there will be an additional shipping charge to the customer for the second shipping attempt. Please re-check your address at checkout!
Customs & Import Duties
Customs and/or import duties are charged when the parcel reaches its destination country. These charges are paid by the recipient. Unfortunately, we have no control over these charges as customs policies and import duties vary widely from country to country. We recommend contacting your local customs office about this for further information.
If you're in Canada, you will be charged the appropriate tax for your province (HST or PST) plus the GST. US orders are subject to customs and duty fees as well as whichever state taxes apply to your order.